/* Звонилка поверх CRM — в стиле CRM ТокФин, но без лишнего */
:root {
  --ink: #1A1206; --ink2: #5E5644; --ink3: #8A8270; --line: #E7DFC9; --bg: #F7F3E9; --gold: #FFC72C; --gold-t: #FFF3D0;
  --good: #1F8A56; --good-t: #D6F2E0; --bad: #C21F23; --bad-t: #F5D8D8; --violet: #6B3FA0;
  --bar: 52px; --panel: clamp(420px, 50vw, 900px);
}
* { box-sizing: border-box; }
html, body, #app { margin: 0; height: 100%; }
body { font: 14px/1.4 'Rubik', -apple-system, 'Segoe UI', sans-serif; color: var(--ink); background: var(--bg); overflow: hidden; }
button, input, select, textarea { font: inherit; color: inherit; }
.hidden { display: none !important; }
.muted { color: var(--ink3); }
.small { font-size: 12.5px; }

/* кнопки */
.b { display: inline-flex; align-items: center; justify-content: center; gap: 6px; height: 34px; padding: 0 14px; border-radius: 8px;
  border: 2px solid var(--ink); background: #fff; font-weight: 700; cursor: pointer; white-space: nowrap; text-decoration: none; color: var(--ink); }
.b:hover { background: var(--gold-t); }
.b.sm { height: 30px; padding: 0 10px; font-size: 13px; }
.b.primary { background: var(--ink); color: #fff; }
.b.good { background: var(--good); border-color: var(--good); color: #fff; }
.b.danger { background: var(--bad); border-color: var(--bad); color: #fff; }
.b.wide { width: 100%; }
.b:disabled { opacity: .45; cursor: default; }
.b.on { background: var(--gold); }

/* ---------- полоска ---------- */
.bar { height: var(--bar); display: flex; align-items: center; gap: 12px; padding: 0 14px; background: var(--ink); color: #fff; position: relative; z-index: 20; }
.bar .grow { flex: 1; }
.bar .b { border-color: #fff; }
.bar .b.sm:not(.danger) { background: transparent; color: #fff; border-color: #6b5f45; }
.bar .b.sm:not(.danger):hover, .bar .b.on { background: var(--gold); color: var(--ink); border-color: var(--gold); }
.stwrap { position: relative; }
.st { display: inline-flex; align-items: center; gap: 8px; height: 36px; padding: 0 12px; border-radius: 9px; cursor: pointer;
  border: 2px solid #6b5f45; background: #2A2213; color: #fff; font-weight: 800; min-width: 170px; }
.st i, .menu i.d { width: 11px; height: 11px; border-radius: 50%; background: #8A8270; flex: none; }
.st b { font: 500 13px 'IBM Plex Mono', monospace; color: #E9E1CC; margin-left: auto; }
.car { color: #8A8270; font-size: 11px; }
.st.available { background: var(--good); border-color: var(--good); } .st.available i, .menu i.available { background: #8BF5B5; }
.st.break { background: #7A5A00; border-color: var(--gold); } .st.break i, .menu i.break { background: var(--gold); }
.st.calling { background: #8A5300; border-color: #FFB547; } .st.calling i { background: #FFB547; animation: blink 1s infinite; }
.st.talking { background: var(--bad); border-color: var(--bad); } .st.talking i { background: #fff; }
.st.wrapup { background: var(--violet); border-color: #A97FDB; } .st.wrapup i { background: #E2CCFA; }
.st.connecting i { background: #7CC8F0; animation: blink 1s infinite; }
.st .car { color: rgba(255,255,255,.6); }
@keyframes blink { 50% { opacity: .3; } }
.menu { position: absolute; top: calc(100% + 6px); left: 0; min-width: 290px; background: #fff; color: var(--ink); z-index: 60;
  border: 2px solid var(--ink); border-radius: 12px; box-shadow: 4px 4px 0 var(--ink); padding: 6px; display: grid; gap: 2px; }
.menu.right { left: auto; right: 0; min-width: 230px; }
.menu button { display: flex; gap: 10px; align-items: center; text-align: left; background: none; border: 0; padding: 9px 10px;
  border-radius: 8px; cursor: pointer; font-weight: 700; }
.menu button small { display: block; font-weight: 400; color: var(--ink3); font-size: 12px; }
.menu button:hover { background: var(--gold-t); }
.menu .mi { padding: 6px 10px; color: var(--ink3); font-size: 12px; }
.dial { display: flex; height: 36px; border-radius: 9px; overflow: hidden; border: 2px solid #6b5f45; background: #2A2213; }
.dial input { width: 150px; border: 0; background: transparent; color: #fff; padding: 0 10px; outline: none; }
.dial input::placeholder { color: #8A8270; }
.dial button { width: 40px; border: 0; background: var(--good); cursor: pointer; display: grid; place-items: center; }
.dial svg { width: 17px; height: 17px; fill: none; stroke: #fff; stroke-width: 2.2; }
.hint { color: #CFC6B0; font-size: 13px; }
.live { display: flex; align-items: center; gap: 10px; background: #2A2213; border: 2px solid var(--bad); border-radius: 9px; padding: 0 6px 0 12px; height: 38px; }
.live b { font: 600 15px 'IBM Plex Mono', monospace; }
.live .nm { color: #E9E1CC; max-width: 220px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.live .ls { color: #FFB4B4; font-weight: 700; font-size: 13px; }
.pulse { width: 9px; height: 9px; border-radius: 50%; background: #ff5a5a; animation: blink 1s infinite; }
.led { width: 10px; height: 10px; border-radius: 50%; background: #4A3F28; }
.led.on { background: #3BD27A; box-shadow: 0 0 0 3px rgba(59,210,122,.25); }
.led.err { background: var(--bad); }
.me { background: none; border: 0; color: #fff; font-weight: 700; cursor: pointer; padding: 6px 4px; }
.warn { background: var(--bad-t); border-bottom: 2px solid var(--bad); padding: 8px 16px; font-weight: 600; }

/* ---------- CRM и панель ---------- */
.body { position: relative; height: calc(100% - var(--bar)); display: flex; }
.warn:not(.hidden) + .body { height: calc(100% - var(--bar) - 40px); }
.body iframe { flex: 1; border: 0; width: 100%; height: 100%; background: #fff; }
.panel { width: var(--panel); flex: none; background: #fff; border-left: 3px solid var(--ink); overflow-y: auto; padding: 14px 16px 30px;
  display: flex; flex-direction: column; gap: 10px; }
.ph { display: flex; gap: 8px; align-items: flex-start; }
.ph > div { flex: 1; }
.phone { font: 600 22px 'IBM Plex Mono', monospace; }
.sub { font-size: 13px; margin-top: 2px; }
.x { border: 0; background: none; font-size: 24px; line-height: 1; cursor: pointer; color: var(--ink3); padding: 0 4px; }
.x:disabled { opacity: .2; cursor: default; }
.pstate { font-weight: 800; color: var(--ink2); min-height: 18px; }
.pstate.on { color: var(--bad); }
.pacts { display: flex; gap: 8px; flex-wrap: wrap; }
.note { font-size: 12.5px; }
.result { border: 2px solid var(--ink); border-radius: 12px; background: var(--gold-t); padding: 12px; display: grid; gap: 10px; }
.result h3 { margin: 0; font-size: 15px; }
.res { display: flex; flex-wrap: wrap; gap: 6px; }
.res .b { height: 32px; font-size: 13px; padding: 0 10px; }
.res .b.on { background: var(--ink); color: #fff; }
.result textarea, .info input, .info textarea, .cb input { width: 100%; border: 2px solid var(--line); border-radius: 8px; padding: 7px 9px; background: #fff; outline: none; }
.result textarea:focus, .info input:focus, .info textarea:focus { border-color: var(--ink); }
.cb { display: grid; gap: 6px; } .cb label { font-size: 12.5px; font-weight: 700; display: grid; gap: 4px; }
.quick { display: flex; flex-wrap: wrap; gap: 6px; }
.sec { border-top: 2px solid var(--line); padding-top: 8px; }
.sec summary { cursor: pointer; font-weight: 800; padding: 2px 0; }
.script { white-space: pre-wrap; padding: 6px 0; }
.info { display: grid; gap: 8px; padding-top: 8px; } .info label { display: grid; gap: 3px; font-size: 12.5px; font-weight: 700; }
.info dl { display: grid; grid-template-columns: 110px 1fr; gap: 4px 10px; margin: 0; font-size: 12.5px; } .info dt { color: var(--ink3); } .info dd { margin: 0; }
.h { padding: 9px 0; border-bottom: 1px solid var(--line); font-size: 13.5px; }
.h .hh { display: flex; gap: 10px; align-items: baseline; flex-wrap: wrap; }
.h .who { color: var(--ink2); }
.h .res { font-weight: 800; }
.h .ed { margin-left: auto; font-size: 12.5px; color: #1B4FDE; }
.h .cm { margin-top: 3px; white-space: pre-wrap; }
.h.robot .who { background: #EDE6D3; border-radius: 6px; padding: 0 6px; font-size: 12px; font-weight: 700; color: var(--ink); }
.sech { font-weight: 800; padding: 2px 0 4px; }
.result { background: #FBF8F1; }
.result.pending { background: var(--gold-t); border-color: var(--ink); box-shadow: 3px 3px 0 var(--ink); }
.resacts { display: flex; gap: 8px; } .grow1 { flex: 1; }

/* вход */
.login { height: 100%; display: grid; place-items: center; }
.login form { background: #fff; border: 2px solid var(--ink); border-radius: 14px; box-shadow: 5px 5px 0 var(--ink); padding: 26px; width: 340px; display: grid; gap: 14px; }
.login h1 { margin: 0; font-size: 19px; }
.login details { display: grid; gap: 10px; } .login label { display: grid; gap: 4px; font-size: 13px; margin-top: 8px; }
.login input { border: 2px solid var(--line); border-radius: 8px; padding: 8px 10px; }
.err { color: var(--bad); font-size: 13px; }
.toast { position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%); background: var(--ink); color: #fff; padding: 10px 16px; border-radius: 10px; z-index: 99; box-shadow: 4px 4px 0 var(--gold); max-width: 90vw; }
.toast.err { background: var(--bad); }

@media (max-width: 1100px) { .hint, .live .nm { display: none; } .dial input { width: 110px; } }